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autumnfire1414 (autumnfire1414) wrote in library_mofo,
2012-10-10 11:54:00

Did you ever stop to think...?

Dear IT,

You know I love you and appreciate all you do (well, except for the idiot who disconnected our label printers before retiring and no one could figure out how to re-connect them leaving us without label printers for over 2 years...but I digress).  Please, for the love of all that's holy.  Do not, DO NOT turn on automatic updates on my computer to update in the middle of my morning.  Do you have any idea how many programs I have up and running so that I can catalog?  Do you know what a colossal PITA it is to have to shut down everything so I can restart my computer so I'm not getting those annoying pop-ups saying it will shut down in 30 seconds because the computer has to restart for the updates to take effect?  This is why I had Updates set to tell me it needed to go check for updates FIRST.  Not check, download, and then pester me to restart so it can install all fricking day long!  Here's a hint: I have two display screens.  This should indicate to you that I work a lot of programs at the same time.  Setting Automatic updates to install at 11 am does not make me happy. 

If you do that to Circ, then you deserve every bit of pain promised to come your way.  They are the front line of the battlefield, as it were.  As it is I'm about ready to give you a dope slap.

No love,
Me
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  • 5 comments

baj9

October 11 2012, 03:19:26 UTC 7 months ago

In my system, for the last month, all public internet computers have been shut down all day each thursday for "maintenance"...Imagine the patron response...

unstricken

October 11 2012, 17:19:56 UTC 7 months ago

I can imagine the flaming torches and pitchforks

tesslibtech

October 15 2012, 04:35:49 UTC 7 months ago

Wow - I can't even imagine what would happen if that policy was in effect at the library where I work! The patrons would likely implode...some of them, anyway...and I can't say as how I'd blame them...

blackdisa

October 13 2012, 13:17:21 UTC 7 months ago Edited:  October 13 2012, 13:31:30 UTC

Ha ha. Our ITs are all idiots. They do do that to Circ: stunts like turning off the whole system remotely in the middle of a Monday afternoon in order to change the desktop wallpaper. I wouldn't trust those clowns to fill my car, never mind touch my own PC.

One example: our computers are set up to lock themselves after they've been inactive for a few minutes, which means that, a) you have to type the username and password over and over again, dozens of times a day; b) this happens in full view of users who are perfectly capable of stealing each others' usernames and passwords on the Internet computers; and c) the entire system shares the same password. It's a complete waste of time, and less secure than just typing the password once.

Dear IT, did you ever stop to think that you're pissing us and the borrowers off for no security benefit whatsoever?

beadylady

October 14 2012, 15:42:26 UTC 7 months ago

We had automatic updates last week on the circ computers. They would shut down every 3 hours or so. Finally IT put the "deep freeze" (whatever that is) on them. Whew.