We had to officially ban one of our regulars today, and we all feel kind of bad about it. The guy is probably homeless and definitely has some mental issues, but months and months of erratic behavior have finally come to a head. He was always extremely dirty and wearing filthy clothing that was so oversized that it would fall off his body, talking to himself, falling asleep, leaving half smoked cigarettes throughout the building and dozens more infractions. In the past month he has been picked up by the police numerous times (from calls not initiated by the staff) but the final straw were the numerous complaints from patrons saying they were scared of him. I have some sympathy for this poor young man, because I'm not sure where else he can go, but we need to think of the needs of all our patrons, and if this many people express to us that they are not comfortable with his presence, I don't see where else we can go with the situation. The staff is conflicted, perhaps we should have taken action sooner.