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Holds are holds, not skipping stones

Dear Coworker,

Holds are holds are holds. I bothered to place a hold on a new item I wanted. Why in the world did you override the hold and check it out to Head Librarian first? It's not a research orientated item; it's a pop culture item.

If Head Librarian wanted it, she needed to place a hold on the item. Chances are I would've said "Oh, check this out; I have enough reading on my plate."


Signed,
Your very annoyed coworker. 

Comments

( 5 comments — Leave a comment )
frenchroast
Mar. 10th, 2014 09:10 pm (UTC)
Oh, man, I hate when stuff like that happens. Our staff has an informal hold system for new books, where if you see it on the cart in Acquisitions or Cataloging, you can put a note on it and Circ will check it out to you when it reaches them if there aren't any official holds on it or it isn't earmarked for a specific prof/class. Mostly, it works b/c we all want different books, but when the latest JK Rowling book arrived, it was a freaking nightmare. 5 people (including myself) wanted it. Since I was cataloging it, I actually had the chance to read through it a bit (I could've just kept it at my desk to read the whole thing, but that would be wrong), but I skimmed the first chapter and decided it wasn't for me, and I rush cataloged it so it would be available more quickly for everyone else. Someone put an official hold on it, which should've won the day, but the circ person who wanted it overrode the hold and checked it out to herself (and then kept it forever even though she knew there were several people who wanted it, not including patrons). People were pissed.

I wish our acquisitions person wouldn't go announcing to all the staff that we've received popular books like that, because once it gets to me, everyone bugs me for it and wants it, which is distracting and frustrating. My rule for popular books now is to tell people I'm not putting informal holds on it, and that they'll have to put an official hold on it if they want it.
blue_ant
Mar. 11th, 2014 01:25 am (UTC)
The whole staff at our library got in trouble when a couple of circ clerks took that same Harry Potter book home to read w/out discharging it/checking it out/giving it to people with legit holds. It was basically a this is why we can't have nice things moment -- our old director would look through our accounts (I think) and the records of new books (100% sure about this one) to see if we had new items checked out. New director is way more lax, especially since I'll give her new YA she wants when it comes in, but we always defer to the patrons.

One of the circ clerks was later fired for a culmination of several of these incidents where it was discovered she was hoarding new books :-/
autumnfire1414
Mar. 11th, 2014 12:57 am (UTC)
Either your co-irker was trying to suck up to the Head Librarian or following the Head Librarian's orders to override it.
lizzybabe17
Mar. 13th, 2014 01:50 pm (UTC)
Pretty much what I was thinking. Maybe a refresher memo needs to be sent around the library.
lizzybabe17
Mar. 13th, 2014 01:59 pm (UTC)
We used to have a real problem with staff keeping materials (mostly DVDs) way overdue and patrons were requesting them (some staff were even overriding holds to keep the item). It basically stopped when they were told flat-out if they didn't return the item they would be written up and/or fired. No one did get fired but the behavior stopped right in its tracks. We still get the occasional overdue from staff, but for the most part it has stopped.
( 5 comments — Leave a comment )

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the fuck
library_mofo
The Society for Librarians* Who Say "Motherfucker"
For all of those times when the gatekeepers of the world's knowledge are called upon, in their professional capacity, to use the word "motherfucker." Or at least to seriously consider it.

*Open to librarians; library associates, specialists, technicians, and paraprofessionals of all kinds; library school students; library aides and volunteers; and all of those who love libraries, or even just love a particular librarian. Welcome.

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