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Dear big boss of all the big bosses,

If you have just sat through a presentation on our LibQual survey results that tell you that our academics care about having subject specialists in the library, why do you then claim it doesn't matter to them who they talk to?


Our academics care about access to books/journals and having subject specialists. So our leadership team are getting rid of subject specialists, and cutting the materials budget


( 10 comments — Leave a comment )
Mar. 28th, 2014 02:00 pm (UTC)
Clearly they should have said they wanted a leadership team instead.
Mar. 28th, 2014 02:24 pm (UTC)
We expect administrators to change based on survery results. Administrators expect survey results to change based on their preferences so that the survey totally always says what they were thinking anyway.
Mar. 28th, 2014 04:49 pm (UTC)
So much this.
Mar. 28th, 2014 07:45 pm (UTC)
yes that's how our surveys work. We also had a nice one recently where a survey of morale in our unit (the library) revealed great dissatisfaction with the leadership of the library. The director dismissed these results as "not useful" because "they could be talking about anyone here who is a supervisor." Uh-huh.
Mar. 28th, 2014 10:30 pm (UTC)
I think we are due another staff survey. I have a feeling the results will be very interesting. And very ignored.
Mar. 29th, 2014 09:23 pm (UTC)
we did one of our dean (an external unit did it) that showed pretty much everyone hated said dean, across the board, both internally and externally, across all measures. dean insists everything is peachy and its just a handful of troublemakers.
Mar. 30th, 2014 04:58 pm (UTC)
ah, the old "handful of troublemakers" line...
Mar. 28th, 2014 08:06 pm (UTC)
I hate the libqual survey with a passion. Seriously, have you ever tried to answer it yourself? It's soooooooo confusing and badly laid out.. I would take any results that come out of such poor survey design with a very large pinch of salt.

Are they cutting the materials budget in favour of e-books or does that include e-books?
Mar. 28th, 2014 10:31 pm (UTC)
It isn't great, we are thinking of going to libqual lite next time as it is so off-putting.

It includes ebooks. In the sense that they come out of the materials budget. It is just with PDA (don't get me started) they will be a bigger proportion of the smaller pot
Mar. 29th, 2014 09:25 pm (UTC)
yeah, we have ran libqual 3 times and each time our numbers of "started but not completed" was way higher then completed survey. It is terrible in terms usability, which has a certain level of irony.
( 10 comments — Leave a comment )

Authority Record

the fuck
The Society for Librarians* Who Say "Motherfucker"
For all of those times when the gatekeepers of the world's knowledge are called upon, in their professional capacity, to use the word "motherfucker." Or at least to seriously consider it.

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