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( 12 comments — Leave a comment )
Mar. 4th, 2013 12:40 am (UTC)
I once had a guy come in with his handwritten work and ask if I could type it up for him. He said he had class in 20 minutes and wouldn't be able to type it up. I felt sorry for him and typed it up. I told him that next time he was on his own. Whadya know, a month or so later he comes back DEMANDING that I type his work for him. I told him I couldn't do that and that he would have to do it for himself from now on.
This was at a public library, for context, not a university library or anything like that.
He attended a community college not far away from where I worked and this school was known for not having the most academically prepared students nor having the most rigorous academic standards. I'm still amazed they're eligible for federal funds.
Mar. 4th, 2013 03:39 am (UTC)
"Can you help me?" translates to... Please do this for me! Best to say NO from the very beginning... No matter how they plead or make cow eyes at you... LOL
Mar. 4th, 2013 02:07 pm (UTC)
Well, that definitely takes the cake.
I don't know whether to laugh or cry.
Mar. 4th, 2013 04:51 pm (UTC)
Well that definitely tops my story from my public library days. We were less than 2 minutes from closing, the lights already starting to be turned off, and a student came in saying we had to help her she needed 10 (or more, I forget now) sources for her paper due the next day. Just looking up the materials for her would take more time than we had. When I told her we couldn't help her and she'd need to come back when there was more time, she screamed that it would be her fault if she failed.

I'm very proud of myself for my calm response. I stated that she had about known her deadline when it was assigned. (I vaguely remember in her rant saying that it been assigned weeks earlier.) It was her responsibility not ours. She stood gape mouthed and left.

(I should add that this was long enough ago that we didn't have online databases and you still had to use print indexes. I am old.)
Mar. 5th, 2013 02:09 pm (UTC)
I'm glad I'm not the only old person on this forum.
I still miss card catalogs.
Mar. 4th, 2013 05:21 pm (UTC)
Yikes! At least my patrons try to be sneaky about getting me to their homework for them.
Mar. 4th, 2013 05:25 pm (UTC)
yeah, our patrons are much more passive-aggressive about stuff like this....they ask for help, then they ask what database to use, then they ask what search to do, then they ask which sources would be good (it's actually just the long-drawn-out version of the OP's thing, though there are opportunities along the way to shift the responsibility back to the patron....)
Mar. 9th, 2013 08:07 pm (UTC)
I wonder if you and I work at the same library..... :(
Mar. 4th, 2013 06:57 pm (UTC)
I once a had a girl demand to know my employee ID number so she could lodge an official complaint, all because I wouldn't do her research for her. She seriously believed the job of a librarian was to actually do all the research, not to assist in finding sources. She had a friend with her who looked absolutely mortified by her behavior.
Mar. 4th, 2013 11:13 pm (UTC)
Oh, yes, it happens a lot. Usually at the time when they have three minutes left on their computer session before the work of their last hours will be erased entirely. I haven't yet cursed anyone out for waiting so long, but there have been several last-second saves involved that would have been disastrous if I didn't know exactly what I was doing to preserve their work.

Oh, and there is the schoolteacher who regularly comes into the library to learn how to use her computer and its programs a very short time before she has to teach it to her students. That school needs a training budget upgrade...
Mar. 6th, 2013 09:33 pm (UTC)
I thought librarians provide a service, not be in service. (for Downton Abbey fans).
Mar. 6th, 2013 10:54 pm (UTC)
Many people at the library where I used to work would react similarly when I'd set them up in Microsoft Word and then expect them to type their own resumes. Would I have typed it faster and formatted it better than they could? Totally. But...not my job. (I did sometimes cave and help with editing and formatting for patrons who were nice/not creepy.)
( 12 comments — Leave a comment )

Authority Record

the fuck
The Society for Librarians* Who Say "Motherfucker"
For all of those times when the gatekeepers of the world's knowledge are called upon, in their professional capacity, to use the word "motherfucker." Or at least to seriously consider it.

*Open to librarians; library associates, specialists, technicians, and paraprofessionals of all kinds; library school students; library aides and volunteers; and all of those who love libraries, or even just love a particular librarian. Welcome.

Date Due

January 2018
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